How to Fix Laptop Battery Not Charging: Proven Troubleshooting Steps

Ever had the frustration of your laptop battery not charging when you need it the most? Picture this: you’re in the middle of an important project, and suddenly, your laptop battery decides to play hide and seek with the charging icon. It’s a common headache that can throw your day off track. But fret not, as we’ve got your back! In this article, we’ll guide you through the troubleshooting steps to tackle this pesky issue and get your laptop back up and running in no time.

Check the Power Adapter

When your laptop battery isn’t charging, the issue might actually be with the power adapter. Here’s what you can do:

  • Inspect the power adapter: Look for any visible damage like frayed wires, bent connectors, or a burnt smell.
  • Try a different outlet: Sometimes, the problem could be as simple as a faulty outlet.
  • Use a different charger: If possible, test your laptop with another charger to see if the issue lies with the adapter.

Remember, a faulty power adapter can often be the culprit behind a laptop battery not charging.

Inspect the Charging Port

When facing issues with your laptop battery not charging, the charging port is a crucial component to examine. Here are steps to inspect it thoroughly:

  • Look for any visible damage or debris inside the charging port
  • Gently clean the port using a dry cloth or compressed air
  • Check for any bent pins or irregularities that could impede the connection
  • Test the charger by firmly inserting it into the port to ensure a secure fit
  • If there are signs of damage, consider seeking professional assistance for repairs

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Remember, a faulty charging port can also be a common cause of charging problems.

Restart the Laptop

When troubleshooting a laptop battery not charging issue, restarting the laptop is a simple yet effective first step. It can help in resolving minor software glitches that may be causing the problem.

Here’s how you can restart your laptop to potentially fix the charging issue:

  • Save any ongoing work and close all open programs.
  • Shut down your laptop completely.
  • Wait for a few seconds before powering it back on.
  • Check if the battery is now charging properly.

Restarting the laptop can often reset certain settings and processes, giving your device a fresh start and resolving charging issues in some cases.

Update the Battery Driver

To update the battery driver, here are the steps you need to follow:

  • Step 1: Right-click on the Start menu and select “Device Manager”.
  • Step 2: In the Device Manager window, locate and click on “Batteries” to expand the category.
  • Step 3: Right-click on the battery driver listed (typically named “Microsoft ACPI-Compliant Control Method Battery”) and select “Update driver”.
  • Step 4: Choose “Search automatically for updated driver software” and follow the on-screen instructions to complete the update.

Updating the battery driver can resolve compatibility issues and ensure the proper functioning of the battery charging system.

Contact Technical Support

If you’ve tried all the troubleshooting steps and your laptop battery still isn’t charging, it might be time to reach out to technical support. Here are some steps to consider:

  • Check Warranty: Ensure your laptop is still under warranty before contacting technical support.
  • Prepare Information: Have your laptop model, serial number, and a detailed description of the issue ready.
  • Contact Manufacturer: Visit the manufacturer’s website for contact information or look for a customer support number.
  • Online Support: Many manufacturers offer online chat support for quick assistance.
  • In-Person Service: If necessary, inquire about nearest service centers for in-person help.

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Stats Facts
Over 80% of laptop issues can be resolved by technical support.
71% of customers prefer online support channels.
90% of technical issues can be resolved remotely.


That’s it for troubleshooting your laptop battery not charging. Remember, a simple restart or updating the battery driver can often resolve the issue. If you still face problems, reach out to technical support for assistance. Make sure your laptop is under warranty and have all necessary information ready. Most laptop issues can be resolved with the help of technical support, whether online or in-person. Don’t hesitate to seek help and get your laptop back up and running smoothly.

Frequently Asked Questions

Q: What should I do if my laptop battery is not charging?

A: Start by restarting your laptop to resolve minor software glitches. Update the battery driver through Device Manager for further troubleshooting. If the issue persists, contact technical support especially if your laptop is under warranty.

Q: How effective is technical support in resolving laptop issues?

A: Over 80% of laptop issues can be resolved by technical support. Customers show a preference for online support, with 71% opting for this mode, and 90% of technical issues being successfully resolved remotely.

Battery industry professional with 5+ years of experience. Bachelor of Science in Electrical Engineering from Georgia Tech. Specializes in power systems and renewable energy.

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